Love Heart Locket w Anne Chain

Caring For Your Traveller Series Pieces
A little love goes a long way. Here's how to keep your pieces looking beautiful for years to come.

First, The Golden Rule For All Pieces
Take your jewellery off before showering, swimming, exercising and applying skincare or perfume. Put it on last, take it off first. ❤️

An Honest Note On Plated Jewellery
We believe you deserve to know exactly what you're wearing. Gold plated jewellery is beautiful and accessible but it does need a little more mindfulness than solid gold or sterling silver. With the right care it will stay radiant significantly longer — without it even the finest plating will show wear over time. This isn't a flaw, it's simply the nature of the material. And we'd rather tell you honestly so you can love it well.

Gold Plated & Vermeil
Keep away from moisture, perfume and lotions. To restore shine soak briefly in warm water with a drop of mild dish soap, rinse and dry gently with a soft cloth. Do not rub as this can wear away plating. Store individually in an airtight plastic bag when not wearing.

Sterling Silver With Platinum Plating
Here's a beautiful secret — the natural oils in your skin actually prevent tarnishing, so wear it often. When you do take it off store in an airtight plastic bag. To restore shine buff with a soft microfibre cloth or a little silver polish.

Solid Gold
Built to last generations. Soak in warm water with a drop of mild dish soap, use a very soft toothbrush or jewellery polish cloth for detailed metal settings. Rinse gently and dry with a soft cloth. Store in your soft pouch.

Gemstones & Quartz
Soak briefly in warm soapy water, use a very soft toothbrush for detailed settings, rinse well and air dry. Store in an airtight plastic bag for silver based pieces or a soft pouch for solid gold.

Still Have Questions?
Got any more questions about jewellery care? We're always here to help.

Australia:

Standard Shipping
FREE for AU orders over $150 AUD
$15 AUD flat rate for AU orders under $100 AUD

Express Shipping

$20 AUD flat rate for AU order
Same Day Shipping

International:

New Zealand
Standard Shipping
FREE for all NZ orders over $400AUD

To see our full shipping policy for NZ and International orders please head to our shipping policy.

The Traveller Series offers change of mind returns and exchanges within a 30 day window from delivery. Once your request has been submitted, it will be reviewed within 2 business days, and any potential further instructions will be sent to you via email. Faulty item replacements will be sent out once shipment is lodged. We will only accept returned item(s) that have been booked using our returns portal.

Please return in original packaging and with any tags still attached. Only items with their tags still attached may be returned; returns without tags will not be accepted.

Non-faulty purchases can be returned for Store Credit only.